Miranda,This is a tough but important decision, and not just for home-based business owners, but for all enrnuptereers. It’s tricky to figure out, even with customers, what products and services to discount or give away as a strategy for selling more valuable products and services down the line. The real question is, what does it do for your business? Does being known as a helpful friend in your community bring more paying clients your way or help establish your expertise? If so, perhaps there’s a benefit to helping out beyond just being a good neighbor.